Deployment

E2open Solution Deployment provides the methodology, tools and services to configure and deploy the solution to support your supply chain and procurement processes.

Using a Standard Configuration, a customer is able to rapidly go-live with a production solution. For companies requiring additional configuration of their solution, E2open can provide all required deployment services.

In addition to overall Program Management and Solution Configuration, E2open services include internal site and trading partner on-boarding - addressing technical enablement, training and communication strategies for internal and external change management.

Program Management

Program Management provides a well-defined project management methodology and tools to ensure rapid and successful deployment.

• Project governance
• Schedule and resource management
• Risk and issue management

Business Performance Definition

Business Performance Definition to drive project requirements and subsequent benefits to be measured and quantified.

• Documentation of business objectives and benefits
• Identification and agreement on KPIs
• Internal and trading partner metrics

Solution Definition

Solution Definition for detailed functional and technical solution design.

• Process definition workshops
• Functional and technical design
• Solution design document

Solution Configuration

Solution Configuration for functional and technical deployment of the solution based on the Solution Design Document.

• Functional and technical configuration
• Functional, integration, system and performance testing
• User acceptance testing

Internal Site On-Boarding

Internal Site On-Boarding for back-end integration and training of internal locations.

• On-boarding readiness assessment and change management approach
• Back-end integration
• User training

Trading Partner On-boarding

Trading Partner On-boarding provides a proven methodology, tools and templates to rapidly on-board global trading partners.

• On-boarding readiness assessment and change management approach
• Back-end integration
• User training

Operations Preparation

Operations Preparation to ensure the on-demand delivery model results in high availability and reliability of the configured solution.

• Issue escalation and resolution procedures
• Operations readiness
• Customer support guidelines