Support for E2open Solutions

Support for E2open is provided to customers through the following channels:

Phone: 1.650.299.8111

English support is available: 24x7x365
Mandarin Chinese support is available during business hours, Kuala Lumpur, Malaysia time

If live support is not available, leave a message and an on-call representative will call you back. Issues reported via email will be responded to within one business day.

Scheduled Maintenance

Saturday from 8:00AM – 12:00PM US Pacific Time

Users may experience intermittent connectivity and availability of E2open offerings during this Scheduled Maintenance.

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